AUTORA OS

Enterprise governance · any brand · any network size

Measurable revenue control
for every group.

AUTORA gives dealer groups, OEM programs, and portfolio operators one governance layer for response discipline, booking execution, and revenue-risk control across the network.
The same control model works whether the group runs Toyota, Volkswagen, BMW, Ford, Kia, BYD, JAECOO, OMODA, or a mixed-brand footprint. The badge changes. The operating failure does not.

Executive outcomes

  • SLA discipline across every store
  • Margin protection through enforced response control
  • Executive-level revenue reporting in real time

Enterprise infrastructure · R195,000 / month

Enterprise control includes

Capability is only meaningful when it changes operating behavior.

Each enterprise layer in AUTORA exists to standardize ownership, escalation, visibility, and forecast reliability across stores. No vague enterprise bundle. Each module has a governance purpose and an executive outcome.

Multi-Group Rollups

A network command view that aggregates performance across groups, regions, brands, and stores in one governance layer.

Group leadership needs enforcement reporting across the network, not disconnected store reports.

  • Cross-store performance aggregation by region and brand
  • Revenue-at-risk calculation by store and group
  • Response-time ranking with leadership-level accountability
  • Booking conversion tracking across network cohorts
  • Network heatmaps for breach concentration and leakage patterns

Leadership can identify where revenue leakage is concentrated and intervene by store, manager, and group.

Network SLA Governance

An automated SLA enforcement engine that executes policy thresholds, escalations, and ownership rules at scale.

In multi-store operations, advisory alerts are ignored. Enforcement must be automated and measurable.

  • Custom SLA thresholds by policy (5 min, 10 min, 15 min)
  • Store-level SLA performance tracking with breach accountability
  • Escalation ladder execution from sales to manager to group
  • Revenue-at-risk tagging tied to SLA state
  • Escalation timers and auto-reassignment logic

Response discipline becomes system-enforced and no longer depends on individual manager consistency.

Margin Forecasting

Forecast controls that connect response behavior, booking velocity, and pipeline state to margin outcomes.

Forecast reliability fails when lead handling discipline is weak. AUTORA ties forecast to observed execution.

  • Pipeline-based margin reporting by store and brand
  • Booking probability modeling based on response behavior
  • Lead-to-sale velocity tracking across cohorts
  • Revenue-at-risk projection windows
  • Brand-level margin review

Finance and operations can trust forecast movement because it is linked to measurable response discipline.

OEM Reporting

A reporting layer that packages operational performance into OEM-ready governance outputs.

OEM relationships require consistent compliance evidence across dealerships and brands.

  • Brand performance breakdown by dealership and region
  • SLA compliance reporting by OEM program
  • After-hours response performance tracking
  • Network reporting packs for governance review
  • Board-ready exports for leadership and OEM stakeholders

AUTORA OS functions as the governance layer between OEM expectations and dealership execution.

Custom Rule Architecture

A configurable policy framework for enterprise-specific enforcement models across stores and brands.

Large networks require local flexibility without losing central governance control.

  • Store-level rule configuration
  • Brand-level overrides
  • Escalation path customization
  • AI routing control by policy scope
  • Compliance policy layering from group to store

Enterprise clients control enforcement architecture while maintaining network standardization.

Dedicated Success Manager

A named enterprise implementation and performance lead responsible for operational adoption and governance outcomes.

Enterprise rollout requires execution management across stores, teams, and leadership routines.

  • Implementation lead for phased deployment
  • SLA optimization support and rule tuning
  • Structured performance reviews with leadership
  • Quarterly governance planning cycles
  • Multi-store rollout strategy and adoption checkpoints

Enterprise clients are deployed through managed governance programs, not self-serve configuration.

Rollout architecture

Enterprise deployment is a governed rollout, not a configuration exercise.

We map the workflow, define the rule architecture, connect the operational channels, and then launch stores in sequence until the governance layer is live across the network.

Days 1-7

Workflow mapping

Audit lead sources, WhatsApp numbers, store ownership, booking pathways, and current SLA expectations.

Days 8-14

Policy configuration

Set store routing, business hours, escalation ladders, quick replies, and manager reporting rules.

Days 15-21

System activation

Connect messaging, booking, and reporting layers. Validate audit trails, isolation rules, and management workflows.

Days 22-30

Operational rollout

Launch stores in sequence, tune SLA settings, and review the first governance report with leadership.

Isolation and governance

Large groups need local flexibility without losing central control.

  • Store users are scoped to dealership-level data by row-level security.
  • Group leadership sees only stores explicitly attached to their governance scope.
  • Platform support actions are audited and do not expose platform keys to dealer teams.
  • Audit logs capture routing changes, overrides, and booking state transitions across the network.

Portfolio tier

When the network needs board-grade oversight, the governance layer scales with it.

Large portfolios requiring institutional governance and board-grade oversight. Multi-brand groups, OEM programs, and PE-backed operators running 20+ stores across any combination of franchise agreements.

R395,000 / month

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